Saturday, January 3, 2009

Predictions, anyone?

Happy New Year to everyone! If you’re not too tired of seeing predictions for 2009, check out this list. The author, Tom Asacker, is a management consultant and author who speaks and writes about customer service. Have a look…it’s not what you think and you might be a bit surprised:

1 comment:

Anonymous said...

I predict it's going to be the best year ever for the library!